Terms And Conditions


LABORATOIRE ELYSÉES COSMÉTIQUES editor of the web site www.elysees-cosmetiques.com

This site in its totality, as well as all the rights, is the property of LABORATOIRE ELYSÉES COSMÉTIQUES. Any re-production, complete or partial, is systematically subjected to the authorization of the owners. However, the hypertext type connections towards the site are authorized without specific demands.

Acceptance of the conditions.

The customer acknowledges to be aware at the time of the order, of the particular conditions of sale expressed on this screen and expressly declares to accept them without any reserve. The present general conditions of sale govern the contractual relations between LABORATOIRE ELYSÉES COSMÉTIQUES and his/her customer, both parts accepting them without any reserve. These general conditions of sale will prevail over all other conditions that may exist in any other sales document, except for preliminary,express and written dispensation

Article 1 - Price

Article 2 - Terms of payment

Article 3 - Delivery

Article 4 - Customer service

Article 5 - Property and risk of Loss

Article 6 - Responsibility

Article 7 - Personal informations

Article 8 - Intellectual property

Article 9 - Disputes

Article 10 - Customer’s commitment

ARTICLE 1 - PRICE

1.1- The prices of our products are indicated in Euros , inclusive of all taxes except shipping costs . (See availability and delivery).

Payment will be made in advance with the order unless otherwise agreed in writing, and including all shipping costs.

1.2 - All the orders whatever their origin are payable in euros.

1.3 - LABORATOIRE ELYSÉES COSMÉTIQUES reserves it self the right to modify its prices at any time but the products will be charged on the basis of the current prices at the time of the recording of the orders, subject to availability at this date. LABORATOIRE ELYSÉES COSMÉTIQUES also reserves itself the right, in case of definitive unavailability of a product, to exchange it for an equivalent product and at the same price. Naturally, the customer can send it back for exchange or pay off, if it does not fit. In that case, the costs of return shipping are at the expense of LABORATOIRE ELYSÉES COSMÉTIQUES on written request and on documentary evidence based on the eco-nomical shipping price rate.

1.4 - Clause of property reserve: the products remain the property ofLABORATOIRE ELYSÉES COSMÉTIQUES until the complete collection of the price by LABORATOIRE ELYSÉES COSMÉTIQUES

ARTICLE 2 - TERMS OF PAYMENT

By credit card:

VISA - EUROCARD - MASTERCARD

PAYBOX insures the security of the on-line payments. This solution is totally reliable, secure and fast

However, if you do not want to give your credit card details , you can also pay:

By bank note:

In Euros to the order of LABORATOIRE ELYSÉES COSMÉTIQUES

Write your order number at the back of the Bank note and mail your payment to:

LABORATOIRE ELYSÉES COSMÉTIQUES

LABORATOIRE ELYSÉES COSMÉTIQUES

102 avenue des champs-élysées

75008 Paris - France

By bank transfer:

Transfer the total amount of your order to:

Name of the account: LABORATOIRE ELYSEES COSMETIQUES

Banque: BANQUE POSTALE

Nº Comte: 1025616W030

Iban: FR 96 20041 01009 1025616W030 58

Swift: PSSTFRPPMON

Please refer to the modalities and references of the account, on line, on our website.

Then, forward us by mail or fax, the confirmation of transfer from your bank. Your account will be handled after receipt of your payment

ARTICLE 3 - DELIVERY

For the delivery of the orders, we use the services of Colissimo (French Post Service), who delivers within the following time periods, after despatch: (Ref. RTT: working days and independent of delays by custom authorities).

The periods are given as working days, i.e. from Monday to Saturday included, except holidays.

The delivery periods are generally observed but some parcels can sometimes be delayed due to any despatch specific reason (for example, problem due to insufficient packing, illegible or incomplete address, etc.).

Metropolitan France48h (2 working days)
Overseas5 to 7 days
International shipping4 to 8 days

Caution

These periods are given only for information and in no way commits the responsibility of LABORATOIRE ELYSÉES COSMÉTIQUES

Shipping Cost for FranceShipping Cost for the rest of Europe
6 €12 €

• Custom restrictions

Some legislations limit import of products. You are advised to check about the prevalent legislation in your country before ordering on the site.

• Custom taxes

Custom or import taxes become due as soon as the parcel reaches its destination country. You must pay the additional possible taxes towards custom clearance. We have no control on these taxes and cannot envisage them; custom formalities vary greatly from one country to another. Kindly contact your local Customs Office for further information.

ARTICLE 4 - CUSTOMER SERVICE

For any information or question, our customer service is at your disposal:

E-mail: sales@elysees-cosmetiques.com

Telephone: +33 (0)144 185 022 from 9AM to 7PM from Monday to Friday

Fax: +33 (0)142 892 377

ARTICLE 5 - PROPERTY AND RISKS OF LOSS

The goods remain the property of LABORATOIRE ELYSÉES COSMÉTIQUES and passes to the Client only when LABORATOIRE ELYSÉES COSMÉTIQUES has received complete payment for all amounts due by the Client to LABORATOIRE ELYSÉES COSMÉTIQUES. In case, the Client fails in its commitments, it must, at its expenses, immediately return the goods to LABORATOIRE ELYSÉES COSMÉTIQUES or allow the latter to enter the premises of the former to take back its goods, if asked for by LABORATOIRE ELYSÉES COSMÉTIQUES. The Client shall be responsible for any risk or loss after physical delivery of goods to the Client. LABORATOIRE ELYSÉES COSMÉTIQUES will not be responsible for damages caused to the sold goods unless the Client informs LABORATOIRE ELYSÉES COSMÉTIQUES within five (5) working days from the delivery.

ARTICLE 6 - RESPONSIBILITY

The proposed products are in accordance with the French current legislation and with the applicable standards in France. Photos, texts, graphics, information and characteristics reproduced and illustrating the presented products are not contractual. As a consequence, the responsibility of LABORATOIRE ELYSÉES COSMÉTIQUES will not be engaged in case of error or of omission in one of these photos, texts or graphics, information or characteristics of products or in case of modification of the characteristics of products by the suppliers

Naturally for any question on the products you can contact our customer service. LABORATOIRE ELYSÉES COSMÉTIQUES cannot be held responsible for the non-fulfilment of the contract concluded in case of shortage of stock or unavailability of the product, the absolute necessity case, for disturbance, for partial or total strike notably from postal services and means of transportation and / or communications, flood, fire.

Hypertext links can send towards other sites than the site www.elysees-cosmetiques.com. LABORATOIRE ELYSÉES COSMÉTIQUES declines all responsibility in case that the content of these sites violate the laws and regulations.

Execution of any obligation arising out of this contract can be suspended, without responsibility of parties, in case of natural catastrophe, force majeure, war, riot, fire, explosion, accident, flood, sabotage, inability to procure fuel or by power of governmental laws, regulations or orders, or any other reason beyond the reasonable control of the parties such as strikes, lock-outs or injunctions causing delays, unforeseen difficulties or limitations in execution of this contract or the consumption, sale, usage of goods. In this case the affected party will invoke this provision by promptly notifying the other party the nature and the estimated period of the suspension period. LABORATOIRE ELYSÉES COSMÉTIQUESmay then extend the terms of contract for the period of suspension.

ARTICLE 7 - PERSONAL INFORMATIONS

LABORATOIRE ELYSÉES COSMÉTIQUES makes a commitment not to reveal to third parties the information which you communicate us.These are confidential.They will be used by our internal services only for the treatment of your order and to strengthen and personalize the communication and the supply of products reserved for the customers of LABORATOIRE ELYSÉES COSMÉTIQUES, notably by the newsletter of www.elysees-cosmetiques.com. This Article shall prevent the sale or transfer of activities to third.

As a consequence, in accordance with the Data Protection Act, you have a right of access, rectification and opposition to the particulars concerning you. In order to do so, you just have to make us an on-line demand or send us a mail mentioning us your name, first name, address and if possible your customer reference:

- by e-mail: sales@elysees-cosmetiques.com

- by post:

LABORATOIRE ELYSÉES COSMÉTIQUES

102 avenue des champs-élysées

75008 Paris - France

ARTICLE 8 - INTELLECTUAL PROPERTY

All the texts, the comments, the works, the illustrations and the images reproduced on the sites edited by LABORATOIRE ELYSÉES COSMÉTIQUES are reserved in accordance with the copyright as well as in accordance with the intellectual property and worldwide. Therefore and according to the rules of the Code of intellectual Property, is only authorized a private use subject to different and even more restrictive rules of the code of the intellectual property. All other use is considered as forgery and can be sanctioned in accordance with the Intellectual property except for prior authorization given by LABORATOIRE ELYSÉES COSMÉTIQUES. Any total or partial reproduction of the sites edited by LABORATOIRE ELYSÉES COSMÉTIQUES, is strictly prohibited.

ARTICLE 9 - DISPUTES

Any regulation of dispute can be made with our customer service sales@elysees-cosmetiques.com and, and if an amicable settlement cannot be reached, the Commercial Court of PARIS (FR) is competent.

However,LABORATOIRE ELYSÉES COSMÉTIQUES reserves it self the right to sue the customer in front of the court competent in his place of residence or seat.

This contract is the entire agreement between the parties and a complete and exclusive declaration of the terms of their agreement. No change or agreement claiming to change or vary the terms of this contract will bind the parties unless a written agreement, duly signed by the parties, does not engage them to it.

General conditions of this contract will have priority over general purchase conditions of the Client. If the Client proposes additional general conditions in its reply, they will be automatically refused. No renunciation by LABORATOIRE ELYSÉES COSMÉTIQUES concerning whole or part of the provisions of this contract, would be invoked unless such renunciation has been expressly notified to the Client in writing.

ARTICLE 10 - CUSTOMER’S COMMITMENT

When you validate your purchase on the order’s appliance, you declare to accept its contents as well as the general conditions of sale from LABORATOIRE ELYSÉES COSMÉTIQUES which are governed by the french law. These general conditions of sale can be modified at any time without notice.